Frequently Asked Questions

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1) What is Global Security Maputo (GSM)?
Global Security Maputo (GSM) is a Mozambique-based close protection and secure mobility provider, established in 2012, focused on discreet executive protection, security driver services, and risk-focused mobility support for clients operating across Mozambique.

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2) What services does GSM provide?
GSM delivers:

• Executive Protection (Ad Hoc and Retainer)

• VIP Security Driver Service

• High-Risk Journey Management (including convoy coordination and live tracking)

• Executive Family Security (school runs, residence checks, event security)

• Armoured Vehicle Sales & Rentals (B5–B6)

• Specialised Security Training (armoured driving, security driving, first aid/trauma, CPO training)

• Counter-Surveillance (on request)

 

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3) Where does GSM operate in Mozambique?
GSM is headquartered in Maputo and has an operational presence in Cabo Delgado (since 2019), with nationwide reach across provinces including Sofala, Zambézia, and Nampula, supporting both urban and remote environments.

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4) Do you support operations in Cabo Delgado (Pemba / Palma and surrounding areas)?
Yes. GSM supports higher-risk movements and field operations through journey management, convoy coordination, and armoured vehicle support, with teams trained to adapt to unpredictable conditions outside major urban centres.

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5) What is the difference between Executive Protection and a Security Driver service?

• Executive Protection includes Close Protection Officers (CPOs) and protective planning for principals, venues, and movements.

• VIP Security Driver Service provides professional security drivers and vehicles for secure mobility, typically for airport transfers, daily commutes, or site visits, with strong situational awareness and discretion.

 

 

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6) What is included in Ad Hoc Executive Protection?
Ad hoc executive protection is short-term, high-intensity coverage for visiting CEOs, VIPs, and delegations. Teams typically include a Close Protection Officer and Security Driver, supported by secure vehicles, communications, and trauma/medical capability, with route and venue assessments conducted in advance.

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7) What is an Executive Protection Retainer?
A retainer is a dedicated protection team embedded into an organisation for longer-term coverage (often six months or more). It typically includes secure transport, ongoing threat monitoring, periodic reviews, and emergency response planning aligned to operational needs.

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8) Can GSM provide family security (spouse/children/school runs)?
Yes. GSM provides discreet executive family security designed to integrate into normal routines, including safe school runs, vetted event security, residence checks, and tailored crisis response planning—without disrupting lifestyle or comfort.

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9) Do you offer armoured vehicles for rent or sale?
Yes. GSM owns and maintains a fleet of armoured vehicles available for rental or sale, with support that can include in-field repairs, spare parts, and PPE supply (helmets, vests, shields). Vehicles may be rented with GSM-trained security drivers or as standalone rentals.

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10) What are “B5–B6” armoured vehicles?
B5–B6 commonly refers to higher levels of ballistic protection used for protective mobility in higher-risk environments. GSM provides armoured vehicle solutions manufactured to international standards for diverse mission requirements.

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11) What is High-Risk Journey Management?
High-risk journey management combines route planning, risk assessment, convoy coordination (when appropriate), and live GPS tracking to support safe movement beyond Maputo—particularly in remote provinces or higher-threat areas.

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12) Do you provide counter-surveillance services?
Yes, on request. GSM can provide discreet counter-surveillance using Surveillance Detection Routes (SDR), behavioural analysis, and observation teams. Technical sweeps can be arranged through trusted partners where required.

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13) What security training does GSM offer?
GSM provides practical training delivered by experienced operators, including:

• Armoured Vehicle Driver Training

• Professional Security Driver Training

• First Aid & Trauma Response

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14) What standards and compliance frameworks does GSM follow?
GSM operates with integrity, confidentiality, and compliance with Mozambican legal and licensing requirements. GSM aligns operations with the Voluntary Principles on Security and Human Rights (VPSHR) and applies risk-based travel and journey management principles consistent with ISO 31030 Travel Risk Management. GSM maintains a zero-tolerance policy for bribery and unethical practices and supports clients’ duty of care obligations.

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15) How quickly can GSM mobilise for urgent situations?
Response time depends on location, scope, and asset availability. GSM is structured for rapid deployment, and has mobilised in crisis contexts with short timelines (including emergency support during severe disruption). For urgent requests, contact GSM directly by phone.

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16) Do you support evacuations during civil unrest or disruptions?
Yes. GSM supports contingency movement and evacuation planning and has executed emergency procedures during periods of unrest, including moving clients to secure exit points such as Maputo airport and the Ponta do Ouro border when required.

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17) Who typically hires GSM?
GSM supports corporates, NGOs, embassies, extractive industry projects, and high-net-worth individuals requiring discreet protection and secure mobility in Mozambique.

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18) How do we request services or a quote?
Start with a confidential consultation. Share your location(s), dates, number of travellers, and service type (protection, driver, armoured vehicle, journey management, training).
Email: info@globalsecuritymaputo.com
Phone: +258 85 362 6792